Outscourcing

Online realization

Fast results

Worldwide coverage

Standardization

Language audit in three simple steps:

1. Dedicated online test

2. Interview with our auditor

3. Audit report within 24H!

Types of recruitment language audit

Standard

Standard

Dedicated online adaptive general language test
Leveling phone interview with an auditor
Audit report specifying the candidate’s overall level according to the CEFR scale and describing in detail individual competence areas

Specialized/ industry

Specialized/ industry

Dedicated test checking the candidate’s specialized or industry-specific lexical areas
Interview with an auditor with particular emphasis on the examined specialized/industry area
Audit report with a % result specifying the level of language competencies in the specialized/industry area of the tested language

Business

Business

Dedicated test checking the candidate’s business language knowledge
Interview with an auditor with particular emphasis on the business area
Audit report with a % result specifying the level of language competencies in the business area of the tested language

Profiled

Profiled

Dedicated test checking subject areas agreed with the client (e.g., specific to a given organization)
Interview with an auditor with particular emphasis on the subject area
Audit report with a % result specifying the level of language competencies in the subject area agreed with the client in the tested language

What makes our offer special?

Adaptive technology

Advanced Adaptive Technology (CAT) significantly improves the precision and radically reduces the testing time – the average test duration is only 10 minutes!

Qualified auditors

Experienced and trained team of auditors constantly improving their qualifications

Over 40 supported languages

We provide audits in over 40 languages, including all European languages and others, from all around the world, our offer is constantly expanding

Intelligent hybrid tests

Hybrid tests using an intelligent „follow-the-user” mechanism, checking skills from any number of competence areas with one approach

Uniqueness

The proprietary randomizing mechanism, in addition to one of the world’s largest question database, results in an almost infinite number of combinations

Global coverage

We provide language audit services all around the world; the process is online-based.

Advanced proctoring system

Proctoring system which prevents unwanted behavior – no possibility of copying, pasting, selecting text as well as using popular correcting programs

20 years of experience

Over 140,000 language audits conducted so far, 20 years of presence on the market of professional evaluation of language competencies

Flexibility

Creating tailor-made solutions for a specific project or client – we can meet almost every specific expectation and requirement

IT and administrative support 7 days a week

In case of problems or questions regarding the use of our platform or the ongoing activities in the audit process, our team is at your disposal via the chat on the website 7 days a week, from 8:00 to 21:00 (CET). We provide quick response time and help in solving any problematic situations.

The highest standard of data security

We put particular emphasis on solutions that guarantee the highest level of data security confirmed by regular penetration tests based on the CMMC model (Cybersecurity Maturity Model Certification) performed by certified external entities.

“Our audit solution is a unique combination of 20 years of experience, authorial and unique on the market advanced adaptive technology, and an outsourcing model fully adjusted to the organizational specificity of the Client. “

Karolina Banasiewicz, Language Audit Coordination Specialist

“Each offer is preceded by a thorough analysis of the client’s needs, thanks to which we can create a “tailor-made” proposal for a specific project. We have a wide range of products and tools; with their help, we are always able to find the perfect solution.“

Marta Wojcieszek, Business Development Manager

Types of tests – NEW OFFER!

General

General

Over 30 supported languages
General placement test with a CEFR score
Adaptive CAT technology
Duration of maximum 20 minutes

Business

Business

Over 30 supported languages
The test that verifies the ability to navigate in a business environment
The test consists of 70 randomly selected questions from the entire database
The duration of a maximum of 30 minutes

Industry & specialized tests

Industry & specialized tests

8 supported languages
The test that checks the ability to navigate in an industry or specialist environment
The test consisting of 70 randomly selected questions from the entire database
The duration of a maximum of 30 minutes

Legal	Fashion industry	Marketing & advertising	Cooking & catering	Customer care	Media
Transport & logistics	Tourism & hotel business	Cabin crew	Economy	Ecology	Medicine
Automotive	Human resources	Health & medicine	Mechanics	Finance	Sports & nutrition
Beauty industry	Sales & purchasing	Building & construction	Electronics	Nursing	Retail

Our Lerneo platform

Status of realisation

The client’s HR representative can observe every stage of the audit process

Audit status

A clear table with all candidates/employees together with the information on the language and the status of the on-going audit

Online test

The test can be completed at a time convenient for the candidate

Available dates

The candidates can check the availability of the auditors and choose the convenient time slots

Reports and filtered results

The sheet with every candidate’s result and the possibility of generating reports with all the needed information

Budget control

Full information on the audit’s costs together with the option of generating the necessary reports (e.g., the realization time, the audit’s length, the person responsible)

Communication in the project

The system informs the Client of every person involved in the process at each and every stage, beginning with the invitations and ending with the results

Oral audit – quality standards

A complex enrolment process

The candidates for auditors are being thoroughly checked for their language skills and experience in auditing

Auditors’ training process

Aimed at preparing the auditors for the whole process of measuring the candidates language skills in accordance with procedures and standards

The procedures

Every auditor is trained to follow the obligatory procedures so each of the audits can have a standardized outcome

Methodological supervision

Our methodology experts supervise every auditor’s work standards and obligatory procedures and offer language support if needed

Evaluation

Every auditor is being intermittently evaluated

Measuring the Client’s satisfaction

We regularly check the levels of the quality of our services

Audits available for the following languages:

English

German

Spanish

Portuguese

Italian

French

Russian

Ukrainian

Slovak

Czech

Polish

Lithuanian

Latvian

Finnish

Swedish

Norwegian

Danish

Dutch

Hungarian

Arabic

Romanian

Bulgarian

Hebrew

Serbian

Croatian

Slovenian

Greek

Turkish

Tagalog

Hindi

Kazakh

Portuguese

Icelandic

Bosnian

Belarussian

Indonesian

Persian

Vietnamese

Estonian

Japanese

Chinese

Korean

The organisation of the process

Defining goals

During the initial conversations with the Client’s representatives, we agree on the terms of the project and define the purpose for which it is implemented, the number of people participating, the languages and competencies to be verified. Then we assign a dedicated coordinator to handle the process.

Choosing a solution

In addition, in the case of business, specialist, and industry options as well as profiled ones, we define what skills and vocabulary are required from candidates/employees for a specific position, and then we adjust the online tests and interview scripts to verify those specific areas.

Lerneo system

After gathering the Client’s expectations, we configure the system, create accounts for the Client’s HR representatives, administrators and recruiters, and provide appropriate online tests.

Participant application

The representative of the client’s HR department, depending on the arrangements, independently enters or sends the list of audited persons (name, surname, e-mail address, telephone number, language, position – for a profiled audit) to a dedicated project coordinator.

Sending invitations

Through the Lerneo system, the project coordinator sends the audit’s participants an invitation with direct access to the test and calendar of interview dates where they book the date and hour of their oral assessment.

Online test

Employees/candidates complete a dedicated online test at any time that suits them best.

Phone interview

Employees/candidates select a suitable date for a telephone interview with the auditor from the provided calendar of appointments. This part of the audit is aimed at verifying the ability to use a foreign language in speech, fluency of speaking, and clarity of communication of the employee/candidate.

Process control

The client’s HR representatives have access to the Lerneo system, which allows them to monitor the project implementation on an ongoing basis, e.g., checking who of the participants has already joined the audit and their result.

Audit report

We prepare individual reports no later than 24 hours after the candidate/employee joins the audit! At any time during the project, the client’s HR representatives can generate collective reports adjusting their form and content to their needs.

Settlement

The client’s HR representatives have access to financial statements, thanks to which they control the project’s budget and settlements on an ongoing basis.